We build the outbound infrastructure your sales team needs to close — not prospect.

1. Who We Are

GROWNOB LLC ("Grownob", "we", "us", "our") is a B2B outbound infrastructure agency registered in Sheridan, Wyoming, USA. We operate the website grownob.com and provide outbound lead generation services to business clients. You can reach us at tufael@grownob.com.

2. Information We Collect

We collect information you provide directly when you:

• Fill out our contact form (name, email, company website, company size)
• Book a call via Calendly (name, email, scheduling preferences)
• Email us directly at tufael@grownob.com
• Engage us as a client (billing information, project details)

We also collect standard web analytics data (pages visited, browser type, approximate location) through our hosting provider Hostinger.

3. How We Use Your Information

• To respond to your enquiry or service request
• To deliver the outbound services you have engaged us for
• To send service-related communications (project updates, invoices)
• To improve our website and services
• To comply with legal obligations

We do not send unsolicited marketing emails. We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

Our website uses the following third-party services, each with their own privacy policies:

• Calendly — for booking strategy calls. Their privacy policy applies when you use their booking widget.
• YouTube (Google) — for the embedded client testimonial video. Google's privacy policy applies.
• Hostinger — our web hosting provider. Standard server logs are collected.
• Upwork — our verified client review platform. Reviews are publicly accessible on Upwork.

5. Data Retention

We retain contact form submissions and client correspondence for up to 3 years for business record purposes. You may request deletion of your data at any time by emailing tufael@grownob.com.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. To exercise any of these rights, contact us at tufael@grownob.com. We will respond within 30 days.

7. Cookies

Our website itself does not set tracking cookies. Third-party services embedded on this site (Calendly, YouTube) may set their own cookies subject to their respective privacy policies.

8. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top will reflect any changes. Continued use of our website after changes constitutes acceptance.

9. Contact

For any privacy-related questions: tufael@grownob.com
GROWNOB LLC · 30 N Gould St, Sheridan, WY 82801, USA

1. Agreement

By using grownob.com or engaging GROWNOB LLC for services, you agree to these Terms of Service. If you do not agree, please do not use our website or services. These terms apply to all visitors, clients, and anyone who accesses our services.

2. Services

GROWNOB LLC provides B2B outbound infrastructure services including ICP research, lead database building, email infrastructure setup, cold outreach campaigns, LinkedIn outreach, and buying signal intelligence. The specific scope, deliverables, pricing, and timelines for each engagement are defined in a separate Service Agreement or Proposal provided to the client.

3. Payment Terms

• Retainer plans are billed monthly in advance
• One-time packages require 50% upfront, 50% on delivery
• Invoices are due within 7 days of issue
• Late payments may result in paused service delivery
• All prices are in USD unless otherwise agreed in writing

4. Cancellation

Retainer plans may be cancelled with 30 days written notice to tufael@grownob.com. Cancellation takes effect at the end of the current billing period. No refunds are issued for the current billing period. One-time packages are non-refundable once work has commenced.

5. Client Responsibilities

Clients are responsible for:

• Providing accurate information about their business, target market, and goals
• Ensuring they have the legal right to contact the prospects we source
• Complying with applicable email marketing laws (CAN-SPAM, GDPR, CASL)
• Responding to our requests for feedback and approvals in a timely manner

6. Intellectual Property

All deliverables (lead lists, email sequences, ICP documents) produced for a client become the client's property upon full payment. GROWNOB LLC retains the right to use anonymised results and aggregate data for marketing purposes (e.g. case studies) unless the client requests otherwise in writing.

7. Limitation of Liability

GROWNOB LLC provides outbound infrastructure services and reports on activity metrics. We do not guarantee specific revenue outcomes, meeting volumes, or conversion rates. Our liability is limited to the fees paid for the specific month in which any issue arose. We are not liable for indirect, consequential, or punitive damages.

8. Confidentiality

Both parties agree to keep confidential any non-public business information shared during the engagement. This obligation survives termination of the service agreement for 2 years.

9. Governing Law

These terms are governed by the laws of the State of Wyoming, USA. Any disputes shall be resolved in the courts of Sheridan County, Wyoming.

10. Contact

Questions about these terms: tufael@grownob.com
GROWNOB LLC · 30 N Gould St, Sheridan, WY 82801, USA

Our Commitment

GROWNOB LLC is committed to operating all outbound campaigns in full compliance with applicable email marketing and data protection laws. We build infrastructure that protects both our clients and the recipients of their outreach.

CAN-SPAM Act (USA)

All cold email campaigns we manage comply with the CAN-SPAM Act:

• Every email includes a clear sender name and physical address
• Subject lines are never deceptive or misleading
• Every email includes a functional unsubscribe mechanism
• Unsubscribe requests are honoured within 10 business days
• We never use harvested or purchased email lists of consumers

GDPR (European Union)

For clients targeting EU-based businesses, we operate under the legitimate interest basis for B2B outreach as permitted under GDPR Article 6(1)(f):

• We only source business email addresses of professionals in their professional capacity
• Every email clearly identifies the sender and provides opt-out instructions
• We remove EU contacts from lists upon unsubscribe or objection
• We do not process special category data

CASL (Canada)

For Canadian prospects, we operate under the business-to-business exemption where applicable, and ensure all emails include clear identification and unsubscribe mechanisms compliant with CASL requirements.

Email Deliverability Standards

• All sending domains are configured with SPF, DKIM, and DMARC authentication
• We follow a mandatory 30-day inbox warm-up protocol before live campaigns
• All contact lists are validated with NeverBounce before any send
• We maintain bounce rates below 2% and spam complaint rates below 0.1%
• We respect Google and Microsoft's bulk sender guidelines (Feb 2024)

Data We Source

All prospect data we source is limited to publicly available professional information: business name, job title, company, and business email address. We do not source or use personal consumer data, sensitive personal data, or data from non-public sources.

Client Responsibility

Clients are ultimately responsible for ensuring their outreach complies with the laws of their target geography. GROWNOB LLC provides infrastructure and best-practice guidance — we are not a legal advisor. Clients should consult a qualified attorney for jurisdiction-specific legal advice.

Report a Concern

If you have received an email you believe violates these standards, or have a compliance concern, please contact us at tufael@grownob.com. We take all reports seriously and will investigate within 5 business days.